Shipping & Returns

Product Categories

• Ready-to-Ship: In-stock items available in standard sizes (S, M, L). These are eligible for returns within 14 days, provided the item is unworn and in its original condition with all tags attached.
• Semi-Custom: Items crafted to your specific measurements without design modifications. As these are made to order, they are excluded from withdrawal and return rights.
• Custom-Made: One-of-a-kind pieces designed from the ground up with you. Custom creations are final sale with no returns or exchanges. Minor variations are inherent to handmade work and are part of what makes each piece unique.

How to Order

Orders can be placed through our website, via phone, or through Instagram.

• Ready-to-ship items require full payment at checkout.
• Custom and semi-custom orders require a 50% deposit to begin production, with the remaining balance due before shipping.
• We accept Visa, Mastercard, American Express, PayPal, Google Pay, and Apple Pay.

Production & Quality

Every BLINI piece is handcrafted in our atelier in Los Angeles, CA. Production timelines range from 5 to 60 days depending on the complexity of the design and fabric selection.

All garments undergo thorough quality control before shipment. If you notice any visible defects upon delivery, please contact us within 14 days.

Shipping & Delivery

• We ship worldwide via DHL, FedEx, and TNT.
• Free shipping on all orders over $500 USD.
• Standard shipping: $90 USD flat rate for orders under $500.
• Estimated delivery: 2–14 business days (excluding customs processing).
• Ready-to-ship items typically arrive within 5–10 business days.
• Custom orders: 30–60 business days (production + shipping).

Please note: customers are responsible for any customs duties, import taxes, or VAT charges applicable in their country. EU customers may benefit from SAA agreement exemptions for goods manufactured.

Returns & Refunds

• Ready-to-ship items may be returned within 14 days of delivery if they are unworn, undamaged, and in original condition with tags attached.
• Semi-custom and custom-made items are final sale — no returns or exchanges are available per EU consumer law for bespoke goods.
• If you receive a defective or incorrect item, we will arrange a repair, replacement, or full refund at no additional cost.
• Exchanges for sizing are available for ready-to-ship items — please contact us within 7 days of delivery.

Order Cancellations

• Within 24 hours of order placement: 100% refund.
• 24–72 hours: 50% refund.
• 72–120 hours: 30% refund.
• After 120 hours: no refund available, as production may have already commenced.

How to Initiate a Return

To begin a return or exchange, please contact our team at info@bliniofficial.com or via Email. We will provide a return shipping label and guide you through the process.